Frequently Asked Questions
Will the fabric and design be exactly as shown in the photos?
The photos show the design concept. We use high-quality fabrics to make each item, but the fabric, materials, or embellishments may differ from the photos depending on availability.
Is each item made after I place an order?
Yes. Each piece is carefully made after purchase. Please allow time for production before your order is shipped.
How do I choose the right size?
Please refer to the “SIZE GUIDE” on the product page and measure your dog’s neck, chest, and back length before choosing a size. If you’re unsure which size to choose, please feel free to contact us.
Is gift wrapping available?
Yes, we offer gift wrapping. Your order will be presented in elegant wrapping suitable for a gift to someone special.
What are the benefits of pet insurance?
Pet insurance can help reduce the cost of treatment for illness or injury, making it easier to get care for your pet when something unexpected happens.